ClearSnap

Privacy Policy

Last modified: March 22, 2019

Introduction

CLEARSNAP HOLDING, INC. (“Company” or “we”) respects your privacy and we are committed to protecting it through our compliance with this privacy policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.clearsnap.com (“Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect on this Website or through e-mail, text and other electronic messages between you and this Website. It does not apply to information collected by us offline or through any other means or to information collected by any third party through any application or content (including advertising) that may link to or be accessible from or on the Website

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at contact@clearsnap.com.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

  • by which you may be personally identified, such as name, postal address, e-mail address, telephone number, and originating IP address or other identifier by which you may be contacted online or offline (“personal information”);
  • that is about you but individually does not identify you;
  • about your internet connection, the equipment you use to access our Website and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through “session cookies,” which are identifiers stored on our server while you visit and place an order through the Website, but which expire once your browser is closed.

Information You Provide to Us.

  • The information we collect on or through our Website may include:
  • Information that you provide by filling in forms on our Website when, for example, you order a product or report a problem with the Website.
  • Information that you provide when you subscribe to updates regarding new products and events, or when you subscribe to our blog.
  • Records and copies of your correspondence (including e-mail addresses), if you contact us.
  • Details of transactions you carry out through our Website and of the fulfillment of your orders. If you choose to use PayPal to finalize and pay for an order, you will provide your credit card number directly to PayPal. PayPal’s privacy policy will apply to the information you provide on the PayPal website.

You also may provide information to be published or displayed (hereinafter, “posted”) on our blog or other public areas of the Website (collectively, “User Contributions”). Your User Contributions are posted at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system and browser type.

The information we collect automatically is statistical data and does not include personal information, but we may associate it with your IP address collected by the Website order system in order to improve our Website and to deliver a better and more personalized service.

The technologies we use for this automatic data collection may include session (or “transient”) cookies, which expire once you close the Website. Session cookies are usually used for tasks like making sure you get logged out automatically between sessions.

Third-party Cookies and Other Tracking Technologies.

We use cookies from third-party partners such as Google and analytics such as Google Analytics to gain insights and improve the functionality of our Website, or for marketing purposes. For complete information on how Google Analytics collects and processes data, see “How Google uses data when you use our partners’ sites or apps,” located at https://policies.google.com/technologies/partner-sites.

Some other content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To fulfill your orders and send you order confirmations.
  • To provide you with information, products or services that you request from us.
  • To fulfill any other purpose for which you provide the information.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of CLEARSNAP HOLDING, INC.’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by CLEARSNAP HOLDING, INC. about our Website users is among the assets transferred.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Website Terms of Use, Terms and Conditions for Online Sales and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of CLEARSNAP HOLDING, INC., our customers or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. With respect to tracking technologies and advertising, you can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website. You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavioral Advertising at http://www.aboutads.info/choices/ and edit or opt-out your Google Display Network ads’ preferences at http://www.google.com/ads/preferences/.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page. You may also send us an e-mail at contact@clearsnap.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

California Online Privacy Protection Act Notice

California Civil Code Section § 1798.83 permits users of our Website who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to contact@clearsnap.com or write us at: Clearsnap Holding, Inc., 15218 Josh Wilson Road, Burlington WA 98233.

We do not respond to Do No Track (DNT) signals on this Website. Any information collected about the pages you visit on this Website may uniquely identify a browser but is not personally identifiable.

We do not authorize any third parties to collect personal identifiable information without separate consent.

Data Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the internet or electronic storage is 100% secure, however, and we cannot guarantee its absolute security.

All information flow, to and from our servers, are done over encrypted connections, using SSL. All information you provide to us is stored on our secure servers behind firewalls.

We utilize third party payment providers for your purchases on our Website. Their privacy statement and security practices will apply to your information. We encourage you to read such privacy statements before providing your information.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

International

CLEARSNAP HOLDING, INC. is a U.S. company. All our servers are in the United States and we do not target users outside of the United States. If you access this Website from outside of the United States, we will take the necessary measures to protect your personal information. However, your information may not be subject to the same degree of protection as it would be within your country.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Mail: Clearsnap Holding, Inc., 15218 Josh Wilson Road, Burlington WA 98233
Email: contact@clearsnap.com
Phone: 800.448.4862 or 360.293.6634  

Contact us:

800.448.4862 or 360.293.6634
(7:30 a.m. - 4:00 p.m. Monday - Friday)
contact@clearsnap.com
15218 Josh Wilson Road
Burlington WA 98233

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